Resolving photo printing problems
Also see
“Resolving color problems”
for additional troubleshooting information.
Make sure you are printing on the correct side of the media
•
Load media print-side down in the input tray and front manual feed slot.
•
Load media print-side up in the rear manual feed slot.
Check the print settings
1
Open the printer driver (see
“Printing a document”
).
2
From the
Paper/Quality
tab (Windows) or the
Paper Type/Quality
panel (Macintosh),
check the following settings:
• Select the appropriate photo paper type.
• Select the highest resolution option such as
Best
or
Maximum dpi
on the print
quality drop-down list.
Colors are tinted or incorrect
If colors in photographs appear tinted or incorrect, follow these steps:
1
Calibrate the color (see
“Calibrating color”
). A photo print cartridge must be installed
for color calibration.
2
Reprint the photograph.
3
If colors are still tinted or incorrect, try the following steps and check the color settings:
•
Windows
: Open the printer driver (see
“Printing a document”
) and click the
Color
tab.
•
Mac OS 9.1.x and 9.2.x
: Click
File
, and then click
. Open the
Color
panel.
•
Mac OS X (10.1 and later)
: Click
File
, and then click
. Open the
Paper Type/
Quality
panel and check the color options.
4
Adjust the color tone sliders:
If the colors are too yellow, move the color tone slider towards
Cooler
.
If the colors are too blue, move the color tone slider towards
Warmer
.
5
Reprint the photograph.
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ENWW