HP Deskjet 9680 Printer - Resolving photo printing problems

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Resolving photo printing problems

Also see

“Resolving color problems”

for additional troubleshooting information.

Make sure you are printing on the correct side of the media

Load media print-side down in the input tray and front manual feed slot.

Load media print-side up in the rear manual feed slot.

Check the print settings

1

Open the printer driver (see

“Printing a document”

).

2

From the

Paper/Quality

tab (Windows) or the

Paper Type/Quality

panel (Macintosh),

check the following settings:

• Select the appropriate photo paper type.

• Select the highest resolution option such as

Best

or

Maximum dpi

on the print

quality drop-down list.

Colors are tinted or incorrect

If colors in photographs appear tinted or incorrect, follow these steps:

1

Calibrate the color (see

“Calibrating color”

). A photo print cartridge must be installed

for color calibration.

2

Reprint the photograph.

3

If colors are still tinted or incorrect, try the following steps and check the color settings:

Windows

: Open the printer driver (see

“Printing a document”

) and click the

Color

tab.

Mac OS 9.1.x and 9.2.x

: Click

File

, and then click

Print

. Open the

Color

panel.

Mac OS X (10.1 and later)

: Click

File

, and then click

Print

. Open the

Paper Type/

Quality

panel and check the color options.

4

Adjust the color tone sliders:
If the colors are too yellow, move the color tone slider towards

Cooler

.

If the colors are too blue, move the color tone slider towards

Warmer

.

5

Reprint the photograph.

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